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Through Our Customers` Eyes
Amid gently rolling hills, the fence lines of carefully maintained farms and small rural communities, each with a genuine town square, stands Paoli Furniture.  Here is where the products that bear the Paoli name are built, benefiting from the expertise, commitment and renowned work ethic of Southern Indiana.  Since 1926, the company has undergone many transformations on the way to becoming a leader in its market segment.  Looking at the business through the customers' eyes has been the most important driver in meeting the opportunities for growth along the way.

Chairs, Desks and Beyond
When Paoli began production, the product line focused on seating for home use.  In the early Seventies, management decided to enter the growing market for office chairs.  At nearly the same moment, management made another key decision: Paoli would begin making desks and other wood office furniture.  At the time, it was reasonable for management to believe that customers for office furniture would appreciate Paoli's combination of care and craftsmanship in every product shipped.  They were right.

By being in step with its customers, Paoli Furniture has developed a diverse and successful range of desk series and seating collections:
  • Three lines offer more than one type of wood, all with a choice of trim and design details
  • Conference tables and support furniture are available for nearly every series Paoli makes
  • The number of items of furniture and seating available for quick ship leads the market
  • Seating models range from high-tech stack chairs to ergonomic task and management chairs
  • Value-conscious seating and furniture are available from the Whitehall Furniture selection
  • Tellus Products for modular desking systems, training rooms and metal seating.
  • Library needs are met through an extensive new program, with 3 distinct collections.
The successes that Paoli enjoys are a result of consistently staying in contact with customers, and encouraging a conversation that causes real needs to emerge.  Paoli's production capability and resources allow the company to respond quickly when a new direction in market needs is revealed.

Browsing the offering and seeing first-hand what Paoli Furniture has to offer is the best way to envision Paoli through the eyes of its customers.